cb22 Terms and Conditions
Please read these terms and conditions carefully before using the cb22 platform. This document defines the relationship between you and cb22.
Introduction and Eligibility
1 General Introduction
These terms and conditions ("Terms") govern the use of the cb22 platform and all its services. By accessing the cb22 website, completing registration, or using any game or service, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.
cb22 operates a safe and reliable online casino and betting platform for players in Bangladesh. We follow SSL encryption and fair play principles.
2 Eligibility Requirements
The following conditions must be met to open an account and use services on cb22:
- You must be at least 21 years of age ("For users aged 21 and above only").
- You must register using your own name and personal details.
- Each person may open only one account.
- You must provide accurate and truthful personal information.
- The account user must be the actual account holder — operating on behalf of another person is not permitted.
Account Registration and Management
3 Account Registration
By opening an account on cb22, you confirm that all information provided is true, accurate, complete and up to date. Registration using false information will result in immediate account closure and any balance may be forfeited.
- Each person may operate only one account.
- Opening multiple accounts using the same device, IP address or payment method is strictly prohibited.
- If multiple accounts are operated from the same network in a household setting, cb22 must be informed in advance.
4 Account Security and Confidentiality
It is your responsibility to keep your account password and login details completely confidential. You must notify the cb22 support team immediately of any unauthorised access to your account. cb22 will not be held responsible for any loss resulting from sharing account details with a third party.
5 Account Closure and Suspension
cb22 reserves the right to suspend or permanently close an account in the following circumstances:
- A breach of the terms and conditions.
- Evidence of fraudulent activity or system manipulation.
- Suspicion of money laundering or other illegal activity.
- Evidence of operating multiple accounts.
- Misuse of any bonus or promotion.
A player may also request closure of their own account at any time through the cb22 support team.
Deposit and Withdrawal Policy
6 Deposit Terms
The following conditions apply when depositing funds on cb22:
- Minimum deposit amount: ৳200 per method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- The account used for depositing and the cb22 account must be in the same person's name.
- Deposits via third parties are strictly prohibited.
- Deposits are generally reflected in the account instantly once the transaction is complete.
7 Withdrawal Terms
The following conditions apply when withdrawing funds from cb22:
- Minimum withdrawal amount: ৳800.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals may be delayed if identity verification (KYC) has not been completed.
- Withdrawals will not be processed if bonus-related wagering requirements have not been met.
- cb22 reserves the right to verify any withdrawal request and may request supporting documents if necessary.
Bonus and Promotion Terms
8 Welcome Bonus
New members on cb22 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. The following conditions must be met to receive this bonus:
- A wagering requirement of 15 times the bonus amount must be completed.
- The bonus applies to the first deposit only and will not be awarded more than once.
- After the bonus is activated, wagering must be completed within a set time period.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
9 General Bonus Policy
The following general policy applies to all bonuses and promotions:
- Bonuses are valid for use on the cb22 platform only.
- Claiming bonuses using multiple accounts is strictly prohibited.
- If evidence of bonus abuse is found, cb22 reserves the right to cancel the bonus and suspend the account.
- cb22 reserves the right to modify, suspend or cancel any bonus or promotion at any time.
- The specific terms of each promotion will be detailed on that promotion's page.
10 VIP Program
The cb22 VIP program has five tiers, and a weekly cashback benefit is provided at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
VIP tier progression is determined by the player's activity and performance. Specific terms for cashback and other VIP benefits can be obtained from the cb22 support team.
Gaming Code of Conduct
11 Fair Play Policy
cb22 is committed to ensuring a fair, transparent and honest gaming environment for all players. Every game uses Random Number Generator (RNG) technology, which keeps game outcomes completely unbiased.
The following activities are strictly prohibited:
- Using software bots or automated playing programs.
- Exploiting system vulnerabilities or technical errors.
- Colluding with other players to defraud the platform.
- Gameplay manipulation or chargeback fraud.
12 Technical Errors and System Failures
If a technical error or system failure occurs during gameplay, cb22 reserves the right to take necessary action, including cancelling the affected round. Bets will be refunded in such situations. cb22 is not responsible for losses caused by internet disconnection or issues with the player's own device.
Responsible Gaming and Self-Exclusion
13 Responsible Gaming Policy
cb22 encourages the wellbeing of all players and responsible gaming habits. Online gaming is a form of entertainment — it is not a source of income or a solution to financial problems. We believe every player should play within a set budget and never wager beyond their financial means.
More detailed information on responsible gaming is available on our Responsible Gaming page.
14 Self-Exclusion and Limit Setting
Players can use the following tools for themselves:
- Deposit Limit: Set a maximum deposit amount on a daily, weekly or monthly basis.
- Bet Limit: Restrict the total amount wagered within a specific period.
- Loss Limit: Set a maximum loss amount within a specific period.
- Time Limit: Set the total time allowed for gaming sessions each day.
- Self-Exclusion: Block the account for a set period or permanently.
To activate these features, contact our support team via 24/7 live chat.
Privacy and Data Protection
15 Use of Personal Information
cb22 collects, stores and uses the personal information of its players. Detailed guidelines on how this information is used can be found on our Privacy Policy page. In brief:
- Information is used for identity verification, account management and payment processing.
- Information is not sold or shared with third parties without authorisation.
- Information may be provided to authorities where required by legal obligation.
- All information is kept secure through SSL encryption.
16 Cookie Policy
Cookies are used on the cb22 website to help improve platform functionality and personalise the user experience. By continuing to use the website, you agree to the cookie policy. Cookies can be managed through browser settings, though this may limit some features.
Limitation of Liability and Disclaimers
17 cb22 Limitation of Liability
cb22 is not liable for the following:
- Losses caused by internet disconnection or failure of third-party services.
- Losses resulting from unauthorised use of account credentials.
- Losses resulting from service suspension or changes due to changes in law or government directives.
- Service disruptions caused by Force Majeure events such as natural disasters, war or other uncontrollable circumstances.
In any situation, cb22's maximum liability is limited to the actual balance held in the relevant player's account.
18 Service Changes and Termination
cb22 reserves the right to modify, suspend or discontinue any part of its services at any time without prior notice. For significant changes, an effort will be made to notify registered players by email within a reasonable time.
19 Changes to Terms
cb22 reserves the right to modify these terms and conditions at any time. Updated terms will be published on this page and will take effect from the date of publication. Continued use of the platform after any changes will be considered acceptance of the updated Terms. It is therefore recommended to visit this page regularly.
20 Dispute Resolution and Applicable Law
Any dispute between cb22 and a player will first be resolved through direct discussion. Please contact our support team to resolve disputes.
These terms and conditions will be interpreted in accordance with applicable law. Both parties agree to prioritize negotiation for resolving disputes.
Contact & Support
21 Contact Us
If you have any questions or confusion regarding these terms and conditions, please contact our support team:
- Live Chat: Available in Bengali 24/7.
- Email: [email protected]
For more information, please visit our FAQ page, About Us page, and Responsible Gaming page.