cb22 Responsible Gambling — Your Safety is Our First Priority
Entertainment should be a source of joy, not a burden. At cb22, we are committed to giving you the opportunity to play safely and responsibly — through deposit limits, self-exclusion, and 24/7 support.
Why Responsible Gambling Matters
Online casino and betting can be a legitimate form of entertainment, but it also carries certain risks. cb22 believes it is our responsibility to ensure every player has a safe and enjoyable experience. Responsible gambling means maintaining control over your time and money, and never treating gambling as a source of income.
Every user must keep in mind before playing on our platform — there is no guarantee of winning at gambling. The outcome of every game is determined by a Random Number Generator (RNG), and previous results do not influence future results. So always play only with money you can afford to lose.
To ensure responsible gambling at cb22, we have put in place multiple safeguards. You can set deposit limits, take a break for a set period of time, or close your account entirely if needed. Our 24/7 live chat support is always here for you.
cb22 is only for individuals aged 21 or older. Opening an account for minors is strictly prohibited. Do not share your account details with anyone else.
Our Protection Tools
Deposit Limit
Set a daily, weekly or monthly deposit cap. Once a limit is set it takes effect immediately, and you must wait at least 7 days to increase it. This tool helps you stay within your budget.
Time-Out Break
Take a break from the platform for any period from 24 hours to 30 days. During this time you will not be able to log in or place any bets. Taking a break is not a sign of weakness — it is a conscious decision.
Self-Exclusion
If you are experiencing long-term problems, close your account permanently or for a set period. Once self-exclusion is active, all promotional emails will stop and you will need to contact the support team to reopen your account.
Loss Limit
Set your own cap on how much you can lose within a given period. Once the loss limit is reached, your session will automatically end. This reduces the risk of placing excessive bets driven by emotion.
Age Verification
cb22 verifies the age of every user at registration. No one under 21 can create an account. Use parental control software to prevent underage family members from accessing the account from their devices.
24/7 Support
If you feel gambling is causing problems in your life, talk to us in Bengali on live chat at any time. Our trained team will help you make the right decisions and, if needed, add safety measures to your account.
Is Gambling Becoming a Problem?
Ask yourself the questions below. If one or more answers are "yes", it is time to seek help. Acknowledging the problem is the first step toward a solution.
Are you spending more money on gambling than your budget allows?
Are you gambling repeatedly to try to win back money you have lost?
Are you hiding your gambling from family or friends?
Do you find it difficult to stop gambling?
Are you neglecting work, studies or relationships because of gambling?
Are you experiencing debt or financial pressure because of gambling?
Ways to Get Help
- Speak directly in Bengali on cb22 live chat — 24 hours a day, 7 days a week
- Contact us by email: [email protected]
- Go to account settings and set a deposit limit or time-out yourself
- Share your concerns with a trusted family member or friend
- Seek help from a professional counsellor — this is completely normal
- When you activate self-exclusion, we respect your decision
The 4 Golden Rules of Safe Gambling
Set a Budget
Decide how much money you will spend before you start playing. Once you reach that limit, end the session. Going beyond your budget is never justified.
Track Your Time
Time passes quickly when you are playing. Set an alarm or use the platform's session-limit feature to avoid spending too much time.
Do Not Bet on Emotion
Never play when you are angry, sad or under pressure. If your mental state is not good, log out and come back later.
Winning is Not Guaranteed
Do not think of gambling as a source of income. There is no guarantee of winning in any game. Play only for entertainment and be prepared to lose.
Account Safety Settings
The responsible gambling tools on cb22 are easily accessible from account settings. The support team can also help activate these settings through live chat if needed.
Deposit Limit
Set a daily, weekly or monthly deposit cap based on your personal budget. Reducing the limit is immediate; a waiting period applies to increase it.
Loss Limit
Set a maximum cap on how much you can lose within a set period. When this limit is reached, the session will automatically end.
Session Time Limit
Set how long you can play in one session. When the time is up, you will be automatically logged out and shown a reminder.
Cooling-Off Period
Activate a time-out from 24 hours to 30 days for a short-term break. All gaming activity will be suspended during this period.
Self-Exclusion
Close your account for 6 months to 5 years or permanently. No marketing communications will be sent during the exclusion period.
Reality Check
A pop-up appears at regular intervals showing how long you have been playing and how much you have won or lost — to keep you connected to reality.
To activate any of the tools above, go to account settings or make a request in Bengali through our live chat support. We respect your decision and will assist you without any questions or pressure.
Parents' Responsibilities
cb22 strictly follows a 21+ age policy. However, as a parent or guardian in the family, you also have responsibilities. Take the following steps to prevent underage family members from accessing online gambling sites:
- Use parental control software and block gambling sites
- Keep your account password private and do not share it
- Avoid gambling in front of minors
- If you suspect anything, let the cb22 support team know — we will take action
- Log out of devices and keep browser history cleared
Family Protection
Online gambling should never become a source of family problems. At cb22, we believe a healthy family and responsible gambling can go hand in hand — it only takes the right tools and awareness.
If you feel a family member may have a gambling addiction, our support team is ready to help you confidentially. Email [email protected] or contact us via live chat.
Have a question? We are always here for you
Contact us to learn more about responsible gambling or if you need support. You will also find answers to many common questions on our FAQ page.